Privacy Policy

Your privacy matters to us. In MY WAY RESORTS, as responsible for this website, I want to offer you the greatest legal guarantees in relation to your privacy and explain to you with the greatest possible clarity and transparency, everything that allows the processing of personal information within this website. This privacy policy has been updated for the last time on 05/08/2018.

This Privacy Policy will be valid only for personal data obtained on the Website, not being applicable to information collected by third parties on other websites, even if they are linked by the Website.

MY WAY RESORTS, has adapted this website to the requirements of Organic Law 15/1999, of December 13, Protection of Personal Data (LOPD), and Royal Decree 1720/2007, of December 21, known as the Regulation of development of the LOPD. It also complies with Regulation (EU) 2016/679 of the European Parliament and the Council of 27 April 2016 on the protection of natural persons (RGPD), as well as with Law 34/2002, of July 11, of Services of the Information Society and Electronic Commerce (LSSICE).

1.- Who is responsible for your data?

Company name: HOTELS AND COMPLEXES TURÍSTICOS MANAGEMENT S.L. and his CIF B76634492
Registered office: Abama, Ctra. General TF 47, Km 9. 38687 Guia de Isora, Tenerife
Registered in the Mercantile Register of Madrid, Volume: 36,440, Folio: 182, Section: 8. Sheet: M-654701, Registration 2
Contact information: E-mail: Mercantile Registry Santa Cruz de Tenerife, volume 3328, folio 122, sheet TF-53649, inscription 1ª – Telephone (34) 91 701 48 00
Company of hotel accommodations and tourist services.
Purpose of the website: publicize your activity, subscription to newsletter, blog and contact.

2.- How have we obtained your data?

The personal data that we treat in MY WAY RESORTS come from:

Contact Form
Newsletter newsletter subscription form or Newsletter
Comments of our blog
Management of Curriculum Vitae, if you send us your CV spontaneously and voluntarily.

3.- With what purpose do we treat your personal data?

At MY WAY RESORTS, we treat the information provided by interested persons with the following purposes:

Contact. Contact us, either by phone or via e-mail, or answer any questions you may have through our website. In all cases, the email address will be used to respond to you.
Subscription to our Newsletter or blog. We request the following personal data: Email, as minimum data to manage the list of subscriptions, send newsletters, promotions and special offers, provided by the user when making the subscription. The electronic bulletins or newsletter are managed by MY WAY RESORTS, informing you that we work with The Rocket Science Group LLC (MailChimp) that has its servers hosted in the USA and therefore your personal data will be transferred internationally to this country. The Rocket Science Group LLC complies with international data transfer agreements and adheres to Privacy Shield, which guarantees that the processing of your data is carried out in accordance with European data protection requirements. By making a subscription, you accept and consent that your data be stored by this platform, with headquarters in the USA, in order to manage the sending of the corresponding newsletters. We also use the services of MDirector, located in Spain.
Comments of our blog. – To be able to publish their comments once moderate, as well as their management, to realize statistics, to receive automatically the published articles and to answer to the raised questions without sending additional information or advertising.
Management of Curriculum Vitae. Your personal and curricular data will be used for this purpose, by contacting you through the way that MY WAY RESORTS, decides (e-mail, telephone, regular mail, etc).

There are other purposes for which we treat your personal data:

To ensure compliance with the conditions of use and applicable law. This may include the development of tools and algorithms that help this website to guarantee the confidentiality of the personal data it collects.
To support and improve the services offered by this website.
We also collect other non-identifying data obtained through some cookies that are downloaded to the user’s computer when browsing this website that we detail in the cookie policy.
To manage the social networks in which MY WAY RESORTS has a presence. The treatment of the data that is carried out of the people who become followers in the social networks of the official pages of MY WAY RESORTS, will be governed by this section. As well as for those conditions of use, privacy policies and access regulations that belong to the social network that proceeds in each case and previously accepted by the user. MY WAY RESORTS, will treat your data with the purpose of correctly managing your presence in the social network, informing you of our activities, products or services, as well as for any other purpose that the regulations of social networks allow.
In no case we will use the profiles of followers in social networks to send advertising individually.

MY WAY RESORTS, does not sell, rent or give personal data that can identify the user, nor will it in the future, to third parties without prior consent.

Accuracy and accuracy of the data

As a user, you are solely responsible for the veracity and correctness of the data that you send us exonerating to MY WAY RESORTS, of any responsibility in this regard. The user guarantees and responds, in any case, of the accuracy, validity and authenticity of the personal data provided, undertaking to keep them duly updated.

Acceptance and consent

The User declares to have been informed of the conditions on protection of personal data, accepting and consenting to the treatment thereof by MY WAY RESORTS, in the manner and for the purposes indicated in this privacy policy.

The fact that you do not enter the personal data that appear on the forms as mandatory may have the consequence that we can not meet your request.

Commercial emails

According to the LSSICE, MY WAY RESORTS does not perform SPAM practices, so it does not send commercial emails that have not been previously requested or authorized by the User. Consequently, in each of the forms on the website, the User has the possibility of giving their express consent to receive the newsletter, whose communication will be duly identified, regardless of the commercial information requested.

4.- How long will we keep your data?

If you are a client of MY WAY RESORTS, your data will be kept during the validity of the contractual relationship. If they have been collected for subscription, they will be kept until you cancel or delete the service, or if they have been provided through our contact form or contact email, when the reason for it ends. If you have sent your CV spontaneously to our email, we will keep it for a maximum of 12 months.

Once the contract is completed, MY WAY RESORTS will keep your personal data blocked during the statutory limitation periods. Once the statute of limitations expires, we will destroy your data.

5.- What is the legitimacy for the processing of your data?

The legal basis for the processing of your data is your consent, which is necessary for the provision of services collected on our website and therefore said consent is requested.

The legal basis for the treatment of subscriber data is the sending of informative and commercial bulletins with the consent of the user.

Revocation.- The consent given for the treatment is revocable at any time by communicating it to MY WAY RESORTS, in the terms established in this Policy for the exercise of the rights. This revocation will not be retroactive in any case.

6.- Navigation

By browsing the web you can collect non-identifiable data, which may include, IP addresses, geographic location (approximately), a record of how our services and sites are used, and other data that can not be used to identify the user. Among the non-identifying data are also those related to your browsing habits through third-party services detailed in the section Cookies (link).

We use this information to analyze trends, administer the site, track the movements of users around the site and to gather demographic information about our user base as a whole.

7.- Secrecy and security of the data

MY WAY RESORTS is committed to the use and treatment of personal data including users, respecting their confidentiality and use them in accordance with the purpose of the same, as well as to comply with their obligation to save them and adapt all measures to avoid alteration, loss, treatment or unauthorized access in accordance with the provisions of current data protection regulations.

MY WAY RESORTS can not guarantee the absolute impregnability of the Internet network and therefore the violation of data through fraudulent access to them by third parties.

Confidentiality of the processing

MY WAY RESORTS will ensure that any person who is authorized by our company to process the Customer or User Data (including its staff, collaborators and providers) will be under the appropriate obligation of confidentiality (either a contractual or legal duty).

Response to a security incident

Upon becoming aware of a Security Incident, MY WAY RESORTS shall notify the Client or User without undue delay and shall provide timely information related to the Security Incident as it is known or when reasonably requested by the Client or User.

8.- To which recipients will your data be communicated?

The Web of MY WAY RESORTS, can give access to other Webs, including official profiles of MY WAY RESORTS, in Social Networks, informing you that by clicking on these links you will be redirected to a page with respect to which MY WAY RESORTS, is not responsible . You should be aware that the owners of these Websites external to MY WAY RESORTS, may collect, use or transfer your Personal Data under different terms and conditions, recommending that when you contact one of these Websites, you are informed of their privacy policy, conditions of general use or of the use that they can give to their cookies because we can not control the way in which those Websites use the personal information that you disclose.

MY WAY RESORTS, informs you that it will perform treatment orders to third parties in accordance with the RGPD, requiring the data controller to comply with all data protection guarantees. All utilities offered by third parties are strictly necessary for the development of our services and have been selected based on compliance with the rights we preserve on this website.

The following companies will have access to the personal information necessary to carry out their functions as treatment managers, but they will not be able to use it for other purposes. In addition, they must treat personal information in accordance with this Privacy Policy and the applicable legislation on data protection.

Hosting: 1n1 Ionos, more information: https://www.ionos.es

Ionos treats the data in order to perform its web hosting and maintenance services to MY WAY RESORTS.

Email marketing: We work with different platforms for email marketing to send newsletters, segment audiences and carry out promotional campaigns:

The Rocket Science Group LLC (MailChimp), with address in the US attached to Privacy Shield. More informationThe Rocket Science Group LLC.
MDirector, who treat the data in order to perform their email marketing management services to MY WAY RESORTS.

Active Campaign -https: //www.activecampaign.com

Analysis services:

Google Analytics and GOOGLE ADS: a web analytics service provided by Google, Inc., a Delaware company whose head office is at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States (“Google”).
Google Analytics uses “cookies”, which are text files located on your computer, to help MY WAY RESORTS analyze the use made by users of the website. The information generated by the cookie about your use of MYWAYRESORTS.COM (including your IP address) will be directly transmitted and archived by Google on servers in the United States.
Bing Ads: A service that allows us to analyze the navigation data to improve and optimize our campaigns and show the correct message to the client.

Smartlook: This app also allows to analyze user browsing habits. It is a screen recording app for web users. It records the user’s navigation, the browsing time and obtains the IP addresses to know the approximate position, the type of browser and the device used. This app also allows users to analyze user browsing habits. https://www.smartlook.com/es
Other third-party services that we use or could use and that process personal data:

Ecommerce platform: Woocommerce under WordPress
Thriveleads – It is a WordPres lead generation plugin based in the EU, it collects IP addresses and email addresses https://thrivethemes.com/leads

9.- What are your rights when you provide us with your data?

You can freely exercise the rights conferred by the RGPD:

Right to request access to personal data concerning the interested party,
Right to request rectification or deletion,
Right to request the limitation of your treatment. You can request the limitation to the processing of your data:
When the accuracy of personal data is challenged,
During the period that allows the responsible to verify the accuracy of these,
When the treatment is illegal and the interested party opposes the deletion of personal data
When responsible no longer need personal data for the purposes of the treatment, but the interested party needs them for the formulation of a claim, etc.
Right to oppose treatment,
Right to data portability

Also, you have the right to withdraw the consent, assuming said withdrawal your withdrawal from the services, since it legitimizes us to the processing of your data.

You can exercise your rights by any means that allows you to prove the sending and receiving of your request. The request must be addressed to MY WAY RESORTS, through the data included in the “Responsible for Treatment” section or the info@mywayresorts.com account, indicating the reference “Data Protection”. In the application must include: Name, surname and photocopy of your ID, request in which your request and address is specified for the purposes of notifications.

Interested parties will also have the right to effective judicial protection and submit a claim to the supervisory authority, in this case, the Spanish Agency for Data Protection (www.aepd.es), if they consider that the processing of personal data concerning them violates the Regulation.

 

 

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