Your privacy is important to us.

In MY WAY RESORTS, as responsible for this website, we want to offer you the greatest legal guarantees in relation to your privacy and explain to you as clearly and transparently as possible, everything you consent to the processing of personal information within this website.

This Privacy Policy is only valid for personal data obtained on the Website, and does not apply to information collected by third parties on other websites, even if they are linked to the Website.

MY WAY RESORTS, has adapted this website to the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (RGPD), to Organic Law 3/2018 of 3 December LOPDGDD, as well as Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE).

1.- Who is responsible for your data?
– Company name: GESTIÓN DE HOTELES Y COMPLEJOS TURÍSTICOS S.L. and its CIF B76634492
– Registered office: Calle María Zambrano 3, 38687 Guía de Isora, Santa Cruz de Tenerife.
– Registered in the Mercantile Register of Santa Cruz de Tenerife, Volume: 3328, Folio: 122, Sheet: TF-53649
– Contact details: E-mail: dpd@tropical-hoteles.com
– Hotel accommodation and tourist services company.
– Purpose of the website: to publicise the hotels in the MyWay chain and the services they offer, and to contact us.

2.- How have we obtained your data?

The personal data that we process at MY WAY RESORTS comes from:
– Contact form
– Curriculum Vitae management, if you send us your CV with your express consent, through the validation check-in.

3.- For what purpose do we process your personal data?

At MY WAY RESORTS, we process the information provided by interested parties for the following purposes:
– Contact. To contact you, either by telephone or e-mail, or to answer the questions you ask us through our website. In all cases the email address will be used to answer you.
– Management of Curriculum Vitae. Your personal and curricular data will be used for this purpose, contacting you by the means that MY WAY RESORTS, decides (e-mail, telephone, mail, etc). Likewise, you give your consent when validating the check-in, so that My Way Resorts can communicate your data to those companies of the Tropical Hotels Group (members of My Way Resorts), which are offering the vacant position, to which you have subscribed, and for the sole purpose of contacting you for selection. The companies of the My Way Group eligible to receive candidates are Las Terrazas de Abama Suites, Los Jardines de Abama Suites and Gran Hotel Taoro.

There are other purposes for which we process your personal data:

– To ensure compliance with the terms of use and applicable law. This may include the development of tools and algorithms that help this website to ensure the confidentiality of the personal data it collects.
– To support and improve the services offered by this website.
– Other non-identifying data is also collected that is obtained through some cookies that are downloaded to the user’s computer when browsing this website, which are detailed in the cookies policy.
– To manage the social networks in which MY WAY RESORTS has a presence. The processing of data carried out on people who become followers on the social networks of the official pages of MY WAY RESORTS, will be governed by this section. As well as those conditions of use, privacy policies and access regulations that belong to the social network that applies in each case and previously accepted by the user. MY WAY RESORTS, will process your data for the purposes of correctly managing your presence on the social network, informing you of our activities, products or services, as well as for any other purpose that the regulations of the social networks allow.

Under no circumstances will we use the profiles of followers on social networks to send advertising individually.
MY WAY RESORTS does not sell, rent or transfer personal data that may identify the user, nor will it do so in the future, to third parties without prior consent.

Accuracy and veracity of the data
As a user, you are solely responsible for the accuracy and correctness of the data you send us exonerating MY WAY RESORTS, of any responsibility in this regard. The user guarantees and responds, in any case, the accuracy, validity and authenticity of the personal data provided, pledging to keep them updated.

Acceptance and consent
The user declares to have been informed of the conditions on protection of personal data, accepting and consenting to the processing thereof by MY WAY RESORTS, in the manner and for the purposes stated in this privacy policy.
Failure to enter the personal data that appear on the forms as mandatory may result in us not being able to respond to your request.

Commercial mailings
In accordance with the LSSICE, MY WAY RESORTS, does not carry out SPAM practices, and therefore does not send commercial e-mails by electronic means that have not been previously requested or authorised by the user. Consequently, in each of the forms on the website, the user has the possibility of giving their express consent to receive the newsletter, whose communication will be duly identified, regardless of the commercial information specifically requested.

4.- How long will we keep your data?
If you are a client of MY WAY RESORTS, your data will be kept for the duration of the contractual relationship. If they have been collected for your subscription, they will be kept until you unsubscribe, or the service is deleted, or if they have been provided through our contact form or email contact, when the reason for the same ends. If you have sent us your CV spontaneously to our email, we will keep it for a maximum of 12 months.
Once the contract has ended, MY WAY RESORTS will keep your personal data blocked during the legal limitation periods. Once the legal limitation periods have elapsed, we will destroy your data.

5.- What is the legal basis for the processing of your data?
The legal basis for the processing of your data is your consent, which is necessary for the provision of the services contained in our website and therefore such consent is requested.

The legal basis for the processing of subscriber data is the sending of newsletters and commercial newsletters with the user’s consent.
Revocability. – The consent given for the treatment is revocable at any time by communicating it to MY WAY RESORTS, in the terms established in this Policy for the exercise of rights. This revocation shall in no case be retroactive.

6.- Browsing
When browsing the web, non-identifiable data may be collected, which may include IP addresses, geographic location (approximately), a record of how our services and sites are used, and other data that cannot be used to identify the user. Non-identifiable data also includes data relating to your browsing habits through third party services as detailed in the Cookies section (see link).
We use this information to analyse trends, administer the site, track users’ movements around the site and to gather demographic information about our user base as a whole.

7.- Secrecy and data security
MY WAY RESORTS is committed to the use and processing of personal data of users, respecting their confidentiality and to use them in accordance with the purpose of the same, as well as to comply with its obligation to save them and adapt all measures to prevent alteration, loss, treatment or unauthorised access in accordance with the provisions of current legislation on data protection.
MY WAY RESORTS cannot guarantee the absolute impregnability of the Internet and therefore the violation of data through fraudulent access to them by third parties.
Confidentiality of processing
MY WAY RESORTS will ensure that any person who is authorised by our company to process Customer or User Data (including its staff, collaborators and service providers) will be under an appropriate obligation of confidentiality (whether a contractual or legal duty).

Response to a Security Incident
Upon becoming aware of a Security Incident, MY WAY RESORTS shall notify the Client or User without undue delay and shall provide timely information related to the Security Incident as it becomes known or when reasonably requested by the Client or User.

8.- To which recipients will your data be communicated?
The MY WAY RESORTS website may give access to other websites, including official MY WAY RESORTS profiles on social networks, informing you that by clicking on these links you will be redirected to a page for which MY WAY RESORTS is not responsible. You should be aware that the owners of these external websites to MY WAY RESORTS, may collect, use or transfer your Personal Data under different conditions and terms, recommending that when you contact one of these websites, be informed of their privacy policy, general conditions of use or the use they can give to their cookies because we can not control the way in which these websites use the personal information you disclose.
MY WAY RESORTS, informs you that it will entrust processing to third parties in accordance with the RGPD, requiring compliance with all data protection guarantees on the part of the party entrusted with the processing. All the utilities offered by third parties are strictly necessary for the development of our services and have been selected in compliance with the rights that we preserve on this website.
If you have consented to send us your data for personnel selection, you also consent to My Way Resorts being able to communicate them to the companies of the My Way Group that offer their vacancies, so that they can communicate with you. These companies that you authorise are Las Terrazas de Abama Suites, Los Jardines de Abama Suites and Gran Hotel Taoro.

9.- What are your rights when you provide us with your data?

You may exercise the rights conferred by the RGPD free of charge:
– Right to request access to personal data relating to the data subject,
– Right to request its rectification or erasure,
– Right to request the restriction of their processing.
– During the period of time that allows the data controller to verify the accuracy of the data,
– Where the processing is unlawful and the data subject objects to the erasure of the personal data, or
– Where the controller no longer needs the personal data for the purposes of the processing, but the data subject needs them for the purpose of making a complaint, etc.
– Right to object to processing,
– Right to data portability

You also have the right to withdraw your consent, which means that you can unsubscribe from the services, as your consent legitimises us to process your data.

You can exercise your rights by any means that allows accreditation of the sending and receipt of your request. The request must be addressed to MY WAY RESORTS, through the details included in the “Data Controller” section or to the account dpd@tropical-hoteles.com, indicating the reference “Data Protection”. The request must include: Name, surname(s) and photocopy of your ID card, the request in which your request is specified and address for the purpose of notifications.

Data subjects will also have the right to effective judicial protection and to lodge a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency (www.aepd.es), if they consider that the processing of personal data concerning them is in breach of the Regulation.

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